Responsible Gaming
Gaming Should Be Entertainment
At Wolfgang's Holzmo and Max, we believe that online pokies should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirements in your jurisdiction before participating in any gambling activities.
We take player safety seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses: Continuing to gamble to recover money you've lost
- Hiding gambling activity: Being secretive about the time or money spent gambling
- Neglecting responsibilities: Prioritising gambling over work, study, or family obligations
- Increased gambling: Needing to spend more money to achieve the same level of excitement
- Failed attempts to stop: Trying repeatedly but unsuccessfully to reduce or quit gambling
- Mood changes: Becoming irritable or anxious when unable to gamble
- Borrowing money: Using credit cards, loans, or borrowed funds to gamble
- Relationship problems: Gambling is causing conflict with family, friends, or partners
- Financial difficulties: Struggling to pay bills or meet financial obligations due to gambling
Self-Help Tools & Responsible Gaming Features
Most online casinos offer tools to help you maintain control of your gambling. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you're willing to accept
- Reality Checks: Receive reminders during gaming sessions about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session durations to control your playing time
- Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period or indefinitely
- Account Closure: Permanently close your account if you decide to stop gambling
We encourage you to use these tools to maintain a healthy relationship with gaming.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (toll-free)
United Kingdom
- GamCare – Free problem gambling support
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Support and information
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (toll-free)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help, Please Reach Out
You are not alone. Problem gambling is a recognised health issue, and support is available. Whether you're concerned about your own gambling or that of someone else, please don't hesitate to contact one of the organisations listed above.
Seeking help is a sign of strength, not weakness. These organisations are staffed by trained professionals who understand problem gambling and can provide confidential, non-judgmental support.
Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or harm to your relationships, it's time to seek help.